Taking deposit and balance payments for bookings


Taking payments for self-catering accommodation has to be organised and precise. You need to know how much deposit you have received, what the balance is and when it should be paid by. 

Your guests will also want to pay you using a variety of means including cash on arrival – it’s up to you to outline the methods possible.

1. Cheque payment is potentially on the way out, some large shops already refuse cheques as payment for goods

2. Internet payment through bank transfers is increasing, plus there is also the option of payment by card.

3. Pay Pal avoids the need for a merchant account. A fee is exacted for the payment. It offers the same advantage as payment by credit card in that the money is captured at the point of transaction

Accepting card payments

A credit and debit card payment facility on your own website can be an affordable option - it all depends on your turnover. Taking payments by credit card are affordable for people letting a large cottage or house with a high rental value, or a group of cottages. 

There are several companies offering credit card processing for your own site. All of them require that you obtain a merchant account for which an annual fee is payable.

They then charge for transactions on a sliding scale depending on turnover (2-5%) or Protx.com, part of the Sage group charges a monthly fee of £20 per month, no transaction fees, no fees for multiple currencies.

If you cannot create the web page yourself, there is a multitude of web design companies willing to do that for you.

The good thing about credit card payments is that the money is guaranteed, you have a record of all payments made - the system sends you an email as soon as a transaction is finalised. 

Another alternative is to have your own credit card hand held terminal and process card details that clients give you over the telephone. There is a host of companies offering this service. Google 'credit card terminal'.


 Avoiding payment problems when letting cottages



Cottage Gems for Luxury Holiday Accommodation
Cottage Gems for Luxury Holiday Accommodation
Cottage Gems for Luxury Holiday Accommodation
Cottage Gems for Luxury Holiday Accommodation
Cottage Gems features luxury holiday cottages, stylish lodges, 5 star retreats and country houses.
XE Website Solutions Ltd
01245 425 718
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